Tea App (“Tea,” “we,” “us,” or “our”) operates the website theteaapp.co and related services (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
1.Information We Collect
Information You Provide
- Account Information: Email address and password when you create an account.
- Verification Requests: Names, phone numbers, email addresses, and locations of individuals you submit for background checks.
- Payment Information: Billing details processed securely by our payment processors (Stripe and/or Paddle). We do not store your full credit card number.
- Communications: Messages you send to us via email or support channels.
Information Collected Automatically
- Usage Data: Pages visited, features used, timestamps, and referral sources.
- Device Information: Browser type, operating system, IP address, and device identifiers.
- Cookies: We use essential cookies for authentication and session management, and analytics cookies to improve our Service.
2.How We Use Your Information
- Provide, maintain, and improve the Service
- Process verification requests and deliver background check reports
- Process payments and manage subscriptions
- Send transactional emails (account confirmation, reports ready, billing)
- Send marketing communications (you may opt out at any time)
- Detect and prevent fraud, abuse, and security incidents
- Comply with legal obligations
3.How We Share Your Information
We do not sell your personal information. We may share information with:
- Service Providers: Payment processors (Stripe, Paddle), email providers (Resend), analytics platforms (Amplitude, PostHog), and hosting providers (Vercel, Supabase) that help us operate the Service.
- Data Sources: Third-party public records databases used to fulfill verification requests.
- Legal Requirements: When required by law, subpoena, or court order, or to protect our rights and safety.
4.Data Retention
We retain your account information for as long as your account is active. Verification reports are retained for the duration of your subscription. You may request deletion of your account and associated data at any time by contacting us.
5.Data Security
We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6.Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict processing of your information
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at hello@theteaapp.co.
7.California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete, and the right to opt out of the sale of personal information. We do not sell personal information.
8.Children's Privacy
The Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9.Third-Party Links
The Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
10.Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
Questions? Contact us at hello@theteaapp.co